We Have Never Authorized the Production or Sale of “Compatible” XLIM Cartridges
Recently, we’ve noticed an influx of cartridges claiming to be compatible with XLIM devices. These products are of poor quality and pose serious safety risks. We want to make it clear that these cartridges are NOT produced by OXVA, and we have never authorized any other brand or factory to manufacture or sell XLIM series devices or compatible cartridges.
The Risks of Counterfeit Products
Safety Concerns Counterfeit cartridges often use low-quality and potentially harmful materials. They are frequently produced in unhygienic environments, posing significant health risks. Additionally, mismatched cartridges can lead to issues like leakage, burnt hits, or even device malfunction, putting user safety at risk.
Consumer Rights and Economic Loss Counterfeit products are often of inferior quality and lack proper after-sales support. Consumers are left with no recourse if the products fail to perform or cause harm, leading to both financial and experiential losses.
Why Choose Authentic OXVA Products?
Quality Assurance All OXVA products are manufactured in state-of-the-art facilities that adhere to strict hygiene and safety standards. Each product undergoes multiple quality checks to ensure safety, reliability, and a premium experience for users.
Reliable After-Sales Service With authentic OXVA products, you are guaranteed access to professional customer support and after-sales services. We stand behind our products and ensure that every customer receives the care and assistance they deserve.
How to Identify Authentic OXVA Products
Visual Differences Authentic OXVA products are meticulously crafted, with precise details and high-quality materials. Counterfeit products may have visible flaws, low-grade finishes, or incorrect branding.
Verification Codes Look for the verification code or QR code on the product packaging. You can enter the code on OXVA’s official website or scan the QR code to confirm authenticity. This is the most reliable method to ensure your product is genuine.
Report Counterfeits and Protect the Community
We encourage our customers to report any counterfeit OXVA products they encounter. Your feedback helps us take action against counterfeiters and protects the integrity of the XLIM series.
Thank you for choosing OXVA. Let’s work together to safeguard quality and safety by choosing genuine products and staying away from counterfeits!