REPORT NOW
GUARD OUR OXVA, SAY NO TO FAKES
How to identify fake products?
The pictures below help you tell them apart.
Missing Warranty or Accessories Genuine OXVA products include manuals with warranty instructions; counterfeits may be missing or poorly designed.
Missing Anti-Counterfeit Labels Genuine OXVA products have anti-counterfeit labels or QR codes; counterfeits may lack or have unclear ones.
Poor Build Quality Low-quality materials, rough finishes, or poor attention to detail.
Packaging Issues Blurry or unclear packaging, incorrect OXVA logo or text.
Doubts about authenticity?
VERIFY NOW >
OXVA is committed to delivering the best experience and has never authorized any other brand or factory to produce OXVA products. Counterfeits harm your experience and our trust. Report counterfeits now and safeguard your genuine experience!
OXVA CEO:
SPOT A FAKE?
REPORT IT!
Simply fill out the form or e-mail us at support@oxva.com. Once your information is verified as accurate, you'll receive a thank-you gift card from OXVA.
Upload Picture
Please upload a clear photo of the fake product for identification.
Delete
SUBMIT
Thanks for standing with us to guard OXVA! We will respond to your email within 7 working days.
GUARDIANS OF OXVA
THANK YOU!
@Emily
January 15, 2024
#FAKE PRODUCT XLIM PRO
"OXVA products are top-notch, and I wanted to ensure others don't get scammed. Love the reward and will keep supporting the brand!"
@Arief
February 10, 2024
#FAKE XLIM CARTRIDGE
“Thank you, OXVA, for taking my report seriously. The brand's transparency and trustworthiness are worth protecting!”
@Sara H
April 8, 2024
#FAKE WEBSITE
“I spotted this fake site because the domain looked suspicious and it wasn't linked to any official OXVA page. Reporting was easy, and the reward is awesome. I'll keep supporting OXVA!”
@Big Khalid
September 27, 2024
#FAKE SOCIAL MEDIA ACCOUNT
“Spotted a fake account using OXVA's logo to sell counterfeits and mislead people. Happy to help protect the brand and other customers.”
@Jocelyn Lee
November 28, 2024
#FAKE ADVERTISEMENTS
"This account falsely advertised that their pods were compatible with OXVA products, but the performance was terrible—always buy genuine products for the best experience!”
FAQ

How can I participate in the anti-counterfeit campaign? Please submit counterfeit product information via our reporting form, along with detailed evidence for verification. By submitting a report, you automatically enter the campaign.

How can I win a reward? Rewards will be given after verification. If multiple people report the same counterfeit product, only the first person with verified evidence will receive the reward.

How will I know if my report qualifies for a reward? If your report is verified, our support team will contact you within 7 business days, excluding public holidays, using the email you provided.

What is the prize amount? We value every counterfeit report and reward each verified submission with a $20 Amazon gift card.

What if the information I reported has already been verified? Rewards apply only to new counterfeit information. You can submit multiple reports and earn rewards for each verified report. We encourage you to keep identifying and reporting new counterfeit sources to help in the fight against counterfeiting.